Cancel Record?

Discuss questions around local unit policies for membership (creating records, transferring records, etc.) This forum should not contain specific financial or membership information.
Post Reply
zaneclark
Senior Member
Posts: 1281
Joined: Thu Jan 24, 2008 4:34 pm
Location: Las Vegas, NV
Contact:

Cancel Record?

#1

Post by zaneclark »

We have the necessary permission to cancel a record, but the only options in Action are to record a death or move record out.... All of the instructions I have found clearly state that there should be a Cancel Record option. Could this have something to do with my calling? I am an Assistant Ward Clerk, Membership.
garystroble
Senior Member
Posts: 834
Joined: Thu Oct 20, 2016 4:34 pm
Location: near Milwaukee, Wisconsin, United States

Re: Cancel Record?

#2

Post by garystroble »

zaneclark wrote: Mon Dec 30, 2024 9:28 pm We have the necessary permission to cancel a record, but the only options in Action are to record a death or move record out.... All of the instructions I have found clearly state that there should be a Cancel Record option. Could this have something to do with my calling? I am an Assistant Ward Clerk, Membership.
You probably won't be able to find the member by the normal look-up screen. So, find the member in the member directory, click on the member, then there is an Actions pull down menu where you will find cancel as an option. This will only work for those over 18 and not baptized. If you don't see cancel as an option, then the ward clerk will have to take care of this.
Post Reply

Return to “Membership Help”