Android Gospel Library-Scriptures won't play audio

[sbradshaw]

I'm on the T-Mobile network. My audio playback worked just fine with the Verizon network but now it just skips through the chapters and does not play anything unless I'm connected to Wi-Fi. I have allow network streaming setting checked in the app but it still does not work unless I'm connected to wifi. I want to be able to listen to scriptures through the day but I'm not always able to have wifi. Someone please help me with this issue. I have the galaxy s7 with T-Mobile.

For whatever reason, T-Mobile's Web Guard blocks the Church's content servers – you'll need to disable web guard to be able to stream audio on your mobile network. More info about Web Guard can be found here: https://support.t-mobile.com/docs/DOC-2144

[rose883]

Android s7 phone. Very frustrating. Tried reebooting. Tried shutting down phone. The play screen at yge bottom chooses moroni 10. But wont gp to yge location. When i get to my location the play screen pops up and leaves very quickly. Does noy respond when tapped. Still no answers. No response.

[jason.lee2]

The audio on the app has not worked for a while, I can only listen to conference talks by playing the video.

Any help?

[jdlessley]

The audio on the app has not worked for a while, I can only listen to conference talks by playing the video.

Any help?

I have an android device and have no issues playing audio only. When I want audio only I tap the audio icon, headphones button in the lower right. When I want the video I tap the play icon on the still image. Alternatively, the audio only is available by tapping the overflow menu icon, three vertical dots in the upper right, and tap Play Audio.

If those methods do not work for you there may be an app setting or a device setting that needs to be adjusted.