Recovering church account

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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sartorirj
New Member
Posts: 1
Joined: Wed Oct 16, 2024 11:17 am

Recovering church account

#1

Post by sartorirj »

I am a minister to a sister in my ward. I am helping her to install LDS tools. She can’t remember her user name and password. Her name is [removed] and I have her membership number. Can you give me the steps to help her?
Last edited by russellhltn on Wed Oct 16, 2024 12:58 pm, edited 1 time in total.
Reason: Removed personal information - this is a public forum
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russellhltn
Community Administrator
Posts: 35259
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Recovering church account

#2

Post by russellhltn »

Your post was split off to a more appropriate section.

Please read PLEASE READ FIRST: Answers to Most Church Account Issues
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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