My birthday information is locked

Discussions about the Ward Directory and Map tool on churchofjesuschrist.org.
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blueknob54
New Member
Posts: 2
Joined: Fri Sep 27, 2024 8:51 pm

My birthday information is locked

#1

Post by blueknob54 »

My birthday information is locked in the directory, and I didn't do it. I went into the directory here, but I can't find a way to edit or unlock it. How do I go about it?
russellhltn
Community Administrator
Posts: 35262
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: My birthday information is locked

#2

Post by russellhltn »

I don't think that's changeable. The icon is there to remind leaders that they need to be very careful about sharing that information.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jdlessley
Community Moderators
Posts: 10271
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: My birthday information is locked

#3

Post by jdlessley »

blueknob54 wrote: Fri Sep 27, 2024 8:52 pm My birthday information is locked in the directory, and I didn't do it. I went into the directory here, but I can't find a way to edit or unlock it. How do I go about it?
The visibility setting for an adult member's birth day and month is a recent change. Note this does not include birth date. The birth date is still only visible to stake and ward presidencies. I had not noticed this recent change until this topic thread. Currently the the visibility setting can be changed in the mobile app Member Tools and in the member's Church Account profile. As a ward clerk I am now presented with a message that requires me to confirm "The member has requested these changes and I have reviewed the visibility acknowledgement statement with them" before I can proceed. I have yet to be able to find this visibility acknowledgement statement. I am guessing since the change is so new the statement has yet to be published.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
BrianEdwards
Senior Member
Posts: 1276
Joined: Sun Oct 30, 2016 10:42 pm
Location: Michigan

Re: My birthday information is locked

#4

Post by BrianEdwards »

jdlessley wrote: Fri Sep 27, 2024 10:42 pm ... I have yet to be able to find this visibility acknowledgement statement. I am guessing since the change is so new the statement has yet to be published.
Well, the "visibility statement popup" has been around since at least the end of March, when this thread was posted: Visibility Acknowledgement Statement. I poked around a bit back then and posted a response in that thread, and it seems we're still lacking any actual statement we can review with the members. I'm not holding my breath waiting for it to be published... ;)
blueknob54
New Member
Posts: 2
Joined: Fri Sep 27, 2024 8:51 pm

Re: My birthday information is locked

#5

Post by blueknob54 »

I understand that only certain people holding certain callings are able to see birthdates, but the orange lock only shows up on my birthday and not my husbands. I have had other members check their profiles and the I orange lock notice doesn't appear on theirs
russellhltn
Community Administrator
Posts: 35262
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: My birthday information is locked

#6

Post by russellhltn »

Birthday (not date) visibility can be set in https://account.churchofjesuschrist.org/visibility

There's a link to it from the visibility settings in Ward Directory and Map.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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