Calendar management permissions problem

[wincaos]

Hello everyone,
I want to ask a question. I apologize for my bad English, I use a translator to help me.

More than a year ago we passed from being a branch to a ward, a new bishop was called at the same time.

Since that day neither the bishop, nor the councilors, nor the secretaries can administer the ward calendars. Basically the calendars remain as they were, but all of them have lost the rights to administer calendars, create them, edit activities, manage the rights to administer calendars and other things. The bishop can only create activities in the youth calendar, but not in any other calendar. Counselors and secretaries can't do anything, they always get a message to contact the secretary (even secretaries). The other leaders can't create activities in their respective calendars either.

I have consulted the stake secretary and he does not know where the problem is. I have consulted with church support and they tell me to contact the local leaders.

It's really frustrating, we don't know what to do or who to talk to anymore.

I hope someone can help me.

[russellhltn]

I would have someone in the bishopric contact the Global Service Desk and open a ticket on the problem.

[wincaos]

Thank you very much for your answer.

I have written to support and they first told me to contact the stake leaders, but they have no way to solve it.
After insisting they told me that they have contacted the developers and they are looking for a solution.

I hope to see if they solve it soon.

Thank you.