New computer autosetup failing when computer reboots before finishing

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
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bhawley
New Member
Posts: 8
Joined: Fri Mar 13, 2020 9:11 am

New computer autosetup failing when computer reboots before finishing

#1

Post by bhawley »

Setting up a new computer. Autosetup begins and works fine until it is nearing completion. The dialog showing completion % is still up and progressing when a white box dialog shows up saying computer will reboot in 1 minute. The completion dialog indicates setup is continuing (% increases) while in 1 minute the computer does the indicated forced reboot. Then when it comes back up, the setup does not resume, and the ChurchSupportSelfProvision.exe file is missing. Downloading that file and restarting the provisioning resulted in the same results.

It appears some application is doing a forced reboot while the provisioner is still running. I have not found a way to prevent that reboot. This happens on 2 of the 8 new computers I have setup so far, and I have not tried the rest. Thoughts?
Grove Creek STS
Gearshock
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Posts: 1
Joined: Sat Sep 28, 2024 5:50 pm

Re: New computer autosetup failing when computer reboots before finishing

#2

Post by Gearshock »

I've run into the same issue. I've been trying to work around it without much luck yet. 2 of 3 new computers have entered into this boot loop. Going to try the support line and hope they can help. Will post if I find anything.
harperrg
New Member
Posts: 9
Joined: Sun May 02, 2021 8:40 am

Re: New computer autosetup failing when computer reboots before finishing

#3

Post by harperrg »

I have 3 new computers all looping on the provisioning_timer.exe. I tried creating an account manually and when I login with the other account the provisioning starts again.

Anyone have any luck getting this resolved?
lajackson
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Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: New computer autosetup failing when computer reboots before finishing

#4

Post by lajackson »

You may wish to see if this post is helpful, along with earlier posts in that topic.
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