New Zoom webinar not showing in management UI

[alandd]

(There is a long thread that might have answers. It's hard to read through all of it. Hoping for a focused conversation here.)

• I am a Ward Tech Specialist.
  I can log into meet.churchofJesuschrist.org.
  I also have the credentials and can log into our church provided, ward Zoom account.
  Webinars created in Zoom do not show up in the meet management interface. "No events scheduled."
  I follow the instructions at https://tech.churchofjesuschrist.org/wi ... m&lang=eng
  No webinars I create in Zoom show up in the meet management UI.

What else should I try? Where can I get help?

[russellhltn]

Just as a thought, verify with your STS that the zoom account you're using is assigned to your unit. He can check meet.churchofJesuschrist.org from his login to check.

It's possible someone didn't take care to make sure the information handed out matched the assignment since they all do the same thing.

[alandd]

Just as a thought, verify with your STS that the zoom account you're using is assigned to your unit. He can check meet.churchofJesuschrist.org from his login to check.

It's possible someone didn't take care to make sure the information handed out matched the assignment since they all do the same thing.

Thank you. I have asked for assistance from the Stake Technology Specialist.

[AArnott]

I'm having the same problem. I'm the stake tech specialist and a ward tech specialist called out that he is not seeing the Zoom webinars show up for his ward on https://meet.churchofjesuschrist.org/Events.
Other wards do get their webinars to show up on that site. So what could be wrong here?

I have confirmed that the Zoom account used is the one that the "Local Units" page in the church web site has listed as appropriate for that ward.

[tonynocchi]

I'm having the same problem. I'm the stake tech specialist and a ward tech specialist called out that he is not seeing the Zoom webinars show up for his ward on https://meet.churchofjesuschrist.org/Events.
Other wards do get their webinars to show up on that site. So what could be wrong here?

I have confirmed that the Zoom account used is the one that the "Local Units" page in the church web site has listed as appropriate for that ward.

I submitted a ticket for this very same reason a week ago and I have another thread on it in these forums. The latest update to the ticket I received is that it is an internal issue to the Church and they are still investigating it.