Unable to schedule
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- New Member
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Re: Unable to schedule
The issue of scheduling facilities appears to be fixed. We still can't see events from other wards, though.
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- Community Administrator
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Re: Unable to schedule
You'll only see other wards if you look at the location calendar.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- New Member
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Re: Unable to schedule
I am having this problem tonight. The calendar tells me I must select a calendar before I can select a building, even though a calendar is already selected. I thought I got around it by saving without the building, and then editing. It allowed me to pick the building and rooms, however, after "saving", nothing had changed. The calendar entry still showed no building selected. The calendar has also been EXTREMELY unresponsive the past few days for me. It is always slow, but not usually this bad. Anyone else experiencing these issues currently?
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- New Member
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Re: Unable to schedule
After reading your post I tried it out myself. At first, I found the same problem though after 2 minutes suddenly the dropdown menu for the units appeared. Scheduling an appointment in incognito mode was a bit faster and there now is only a delay of a few seconds between selecting "Church Facility" and getting the option to select a unit.
So I guess it is working again.
So I guess it is working again.
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- New Member
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Re: Unable to schedule
I am having the same issue. Cannot select a building even when a clandar is selected. Does anyone know if they are working on a fix or if there is a work around. Tried just waiting and nothing.
- mfmohlma
- Senior Member
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- Location: Hillsboro, OR
Re: Unable to schedule
I am having this issue as well. Nothing shows up under the "Locations" checkbox and I cannot choose the building calendar even though I am listed as a building scheduler.
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Re: Unable to schedule
Are you listed as a building scheduler in the calendar system, or just in LCR? You have to be listed in the Calendar system to get those rights. LCR doesn't grant those rights.
Note that by default, a building scheduler can only add events to the location calendar. They do not have rights to add events to ward or stake calendars, but they can edit events that take place in "their" building.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Unable to schedule
Maybe this needs to be it's own post, or maybe it's related. My building schedulers are reporting that they have lost the ability to add events to their building's calendar. When I go into try and manage the building schedulers on the website, I just get a spinning wheel and an empty dropdown.
Edit: Actually, same issue, I'm also just getting the message that "You must select a calendar before you can select a facility.", I get that message regardless of the calendar that I have selected.
Edit: Actually, same issue, I'm also just getting the message that "You must select a calendar before you can select a facility.", I get that message regardless of the calendar that I have selected.
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Re: Unable to schedule
mrbitsch,
I've been told it's been fixed. Can you verify?
I've been told it's been fixed. Can you verify?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- Community Administrator
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Re: Unable to schedule
There's two parts to scheduling: calendar editor and location. Are they able to add events to the calendar that don't have a location?
As for the locations, I'd check with FM to make sure they've updated there database as to what stake/ward "owns" what building. That may be the source of the problem.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.