Guys´Good Morning!
My name is Cristiano and i am from Brazil. So sorry for my grammar mistakes.
I need some help about accessing my FPE loan. I already talk about it with support here ir Brazil but they don´t find what is the problem. I receive one e-mail asking me to pay RS [ ] from one Loan that i had since 2013. However when i tried to access the website of the FPE i received a message saying that there´s no loan to pay.
Can someone help me?!
My member number is here: [ ]
My Loan number is here: [ ]
Moderator Note: [ ] Information redacted. This is a public website.
I can´t access my FPE Loan
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lajackson
- Community Moderators
- Posts: 11654
- Joined: Mon Mar 17, 2008 10:27 pm
- Location: US
Re: I can´t access my FPE Loan
Does support in Brazil say you owe a balance on the loan? If not, I would not worry about it. If they say you have a balance, tell them you need to see the loan to pay it and ask them to help you with that.Cristianosud wrote: ↑Thu May 26, 2022 10:15 am I already talk about it with support here ir Brazil but they don´t find what is the problem.
This is a user-to-user forum, so no one here will be able to access your loan information. Support in Brazil will have to figure it out for you. I suppose it is possible also that the email was sent in error.