REQUEST: Please put your clerk computers under management

[russellhltn]

I fixed 1 of 2 that were flagged in my stake using the link and saw that Sophos was still running on that machine. That tells me it was NOT getting the proper management from HQ.

Hmmm, I may have to revisit some machines. I think I have a couple still running Sophos last I checked. I put them on back burner when I was told they were getting replaced, but with the chip shortage, I'm not sure when they will arrive.

But I haven't received any notifications.

[Mikerowaved]

...but with the chip shortage, I'm not sure when they will arrive.

Yes, I considered passing on putting my 2 problem PC's under management since I was notified by FM that we were on target to get all of ours replaced this year. Good thing I was notified too, as they originally has us down for 2 less than what our stake needs.

The one PC I worked on took about 2.5 hours to finish updating. It was way behind in Microsoft updates, since the policy for updates showed they were supposed to be under the control of HQ, it apparently sat there and didn't receive any updates for quite some time - including critical ones. This alone should be a wakeup call for STS's visiting this thread because they received the notification.

[russellhltn]

Just got a update from FM that we won't see our new machines until January. At this point, I'm not sure as I'd count on anything until the boxes arrive on my doorstep.

Three questions to ask yourself:

• When will the chip shortage end?
• If you were a manufacturer, what models would get the limited supply? High-profit, or low-profit?
• Which models does the church buy?

[sslatu]

please seeking help on how to put clerks computer under management step by steps?

[jdlessley]

please seeking help on how to put clerks computer under management step by steps?

The step by step instructions are in the attached document to the first post to this thread.

[russellhltn]

Running the install shows that it installs "BESClientHelper". Presumably if you have "BESClientHelper" listed as a service, this may not be needed.

In my case, I installed it because I had a unit computer that was running really slow and wasn't ridding itself of Sophos. The tactic worked.

[cnunezv]

Link is not working, Ive been trying to download the .exe file but its not loading, any help?
Or do I need to call the Global Service?

[russellhltn]

Link is not working, Ive been trying to download the .exe file but its not loading, any help?

It's working for me. I tried it even when not logged in.

Be aware that the dash at the end of the line is part of the link and not a "continued on next line" mark.

[RichPhillips]

This thread is rather old, but might be the right people to answer my questions. The new clerk computers we received are provisioned with MS Endpoint Manager, including the SCClient (Software Center). Is Software Center to be used or is this for workforce accounts of Church employees? Most of my clerks have not run the client. Those that have, aren't able to actually download any app updates that are recommended in the Software Center. Updates fail without ever downloading. Are others experiencing the same thing? Any reason to keep SCClient.exe on the clerk computer?

I haven't seen any guidance on this SCClient app..

[Biggles]

Yes I’m experiencing exactly the same thing. Says it is downloading, but nothing happens!