Tags will not sync

[corey_thayn]

I have created a couple hundred of tagged verses on my iPad using the latest version of Gospel Library. After a few days, I noticed that tags were not uploading to the server and do not appear on the website or my iPhone. On the iPad I get the error "Sync Failed", however, new notebooks and highlights do sync between all devices.

I have confirmed I am logged into the same account and I have hard closed and restarted the app several times, but I still get the same error.

Any thoughts on how to fix this issue without me losing all my tags?

Thanks

[sbradshaw]

There was a bug fixed this morning (on the sync server) that caused tags to not sync consistently for some users. Are you still seeing the issue?

[corey_thayn]

Yes, the tags are now synced between all my devices so the bug fix worked.

Thanks to anyone how fixed it.

[sbradshaw]

Awesome, thank you for confirming!

[mjcleme]

I have had a similar problem. I have tried deleting and downloading the gospel library app and it still says "Sync Failed". I have 5.12.6 12002 on my Ipad where the sync fails. I have the same version on my iphone where it works.

[wendyle]

All my old tags on Gospel Library are not showing up. I have synced and it didn't help. Any ideas?

[sbradshaw]

All my old tags on Gospel Library are not showing up. I have synced and it didn't help. Any ideas?

I'd recommend sending feedback through the app.