Configure New Clerk Computers?

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
kreeve
Member
Posts: 83
Joined: Tue Dec 20, 2011 5:13 pm

Re: Configure New Clerk Computers?

#41

Post by kreeve »

So a bishop called me tonight and told me there was a new computer in the clerks office (still in box) and it had been there for 3 weeks. Is it typical for the FM group to just drop them off and not alert us to the plan?
lajackson
Community Moderators
Posts: 11649
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Configure New Clerk Computers?

#42

Post by lajackson »

kreeve wrote:Is it typical for the FM group to just drop them off and not alert us to the plan?
Apparently it is more typical now that you have reported the same thing that happens to us regularly.

But even though the FM group hasn't communicated for three weeks, neither has the bishop or his clerk. So I see a shared challenge there.
russellhltn
Community Administrator
Posts: 35262
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Configure New Clerk Computers?

#43

Post by russellhltn »

kreeve wrote:Is it typical for the FM group to just drop them off and not alert us to the plan?
Depends on the FM group. Our stake changed FM groups. The old one let me know. The new one - not so much.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
russellhltn
Community Administrator
Posts: 35262
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Configure New Clerk Computers?

#44

Post by russellhltn »

kreeve wrote:So a bishop called me tonight and told me there was a new computer in the clerks office (still in box) and it had been there for 3 weeks. Is it typical for the FM group to just drop them off and not alert us to the plan?
I forgot to add, you might want to check and see if they even dropped it off at the right ward. Computers are not supposed to be replaced unless they are defective or 5 years old. You might want to look for a date code on the existing computer. My FM has dropped off computers at the wrong ward.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
johngw
New Member
Posts: 4
Joined: Thu Feb 04, 2021 6:55 am
Location: Sweden
Contact:

Re: Configure New Clerk Computers?

#45

Post by johngw »

I have faild to install a clerk/meetinghouse but have have now only Windows 10 but no clerk computer.
There is a program to make the computer to an clerk/meetinghouse computer. Where can I find it?
russellhltn
Community Administrator
Posts: 35262
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Configure New Clerk Computers?

#46

Post by russellhltn »

johngw wrote:I have faild to install a clerk/meetinghouse but have have now only Windows 10 but no clerk computer.
There is a program to make the computer to an clerk/meetinghouse computer. Where can I find it?
I would follow the directions found here.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
User avatar
johnshaw
Senior Member
Posts: 2281
Joined: Fri Jan 19, 2007 1:55 pm
Location: Syracuse, UT

Re: Configure New Clerk Computers?

#47

Post by johnshaw »

johngw wrote:I have faild to install a clerk/meetinghouse but have have now only Windows 10 but no clerk computer.
There is a program to make the computer to an clerk/meetinghouse computer. Where can I find it?
If you have a failed clerk computer, contact your Stake Technology Specialist and/or your Stake Clerk. To get a new one they'll log a ticket to FM to get it fixed/replaced. The STS should be contacted to make sure it's really broken and then a new one will be sent.
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense
Post Reply

Return to “Clerk Computers”