LDS Tools not accepting my user name & password

[alocking]

I continue to experience the same problem fro the past year. I have yet to receive an update, and since my initial encounter with this problem, I have a new phone. Same problem persists for the new phone as well. I use to talk up and praise this app to everyone in our Stake and how embarrassing it was to have them download the app and have it not work for them either. It is quite the useful app with access to the directory on your phone. I've gotten lost Visiting Teaching once and was able to find my sister on the app and get her address/phone number. Is there actually someone looking into this to fix it? Or am I just wasting my time, waiting around for nothing?
Thanks!

[jkentner]

Did you trying logging into LDS.org on a computer and adjust the calendar? That should fix it.

[russellhltn]

Did you trying logging into LDS.org on a computer and adjust the calendar? That should fix it.

Specifically, setting your calendar subscriptions. That may be required to initialize the calendar configuration that's sent as part of the LDS Tools sync.

[annamommy6]

I have the same problem. Lds tools worked on my Lumia 920 at first, then it began kicking me off at random and then it wouldn't accept my username and password at all. So I began using my husband's info and it worked fine, but since my husband recently passed away, I suppose his records/membership status have been changed, as now his info doesn't work to let me into lds tools either. Please help!

[jkentner]

Just go to LDS.org, at the top right hand corner of the screen click on "Sign in/Tools", then click on Calendar. Then login with your LDS account. On the left hand side under "Subscribed Calendars" check and uncheck some of the items to adjust it. Once you have done that, go back to your phone and see if it will let you login to LDS Tools. Let us know how that works.

[nyates78]

So I know this is an old post but worth a try. I can log into lds.org just fine and on here. But I cannot log into lds tools. I deleted it and reinstalled it still no good. It was working but it wanted to sync but I forgot the password so I changed it. Please help

[russellhltn]

I forgot the password so I changed it.

I've seen significant time lags between systems when the password is changed.

Does the ID/Password have odd characters in it? Like punctuation? It might cause problems in some systems and not others.

[jkentner]

You can try the calendar trick if your read in entries. Basically login to lds.org on a computer and adjust the calendars subscribed to then try again. Sometimes certain characters in passwords don't work. Either way, I have the beta of the new version of LDS Tools on my phone now. It will be released soon I would say. Not sure if I should share this, but probably the more testers, the merrier - http://www.windowsphone.com/en-us/store ... ba99d2df23

[aboveandbeyond1111111]

I cant get into my acct....it keeps saying I have an existing acct

[russellhltn]

I cant get into my acct....it keeps saying I have an existing acct

It sounds like you're trying to create a new one.