downloading video from "Come Follow Me"

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marjolein42
New Member
Posts: 3
Joined: Tue Dec 17, 2013 4:08 pm

downloading video from "Come Follow Me"

#1

Post by marjolein42 »

When I download the video "Motherhood and Eternal Partnership with God" onto my Mac computer, after just a short time the video begins to flutter and the picture becomes distorted for a few seconds. It will be clear for a few seconds and then have problems again. Is there something I need on my computer so I can download this video?
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russellhltn
Community Administrator
Posts: 35516
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: downloading video from "Come Follow Me"

#2

Post by russellhltn »

Are you seeing this when you play back the downloaded file, or are you streaming (downloading and viewing at the same time)?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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